Terms & Conditions
Yoga Jo's Ltd
Terms and Conditions of Use
1. Terms of Use. This website is operated by Yoga Jo's Ltd for users 18 years of age or older. Please read these Terms and Conditions of Use carefully. These Terms and Conditions, including all documents referenced herein, represent the entire understanding between Yoga Jo's Ltd and you, regarding your use of this Site and supersede any prior statements or representations. The Site's Privacy Policy is incorporated into these Terms and Conditions by reference and is made a part hereof.
Access to and use of this Site is subject to all applicable laws and regulations. To the extent that access, or use of this Site would be deemed illegal by governing law, such access or use is prohibited. BY VISITING ANY AREA ON THE SITE, OR IF YOU ARE SIGNING UP FOR AN ACCOUNT THEN BY CLICKING "I HAVE READ, UNDERSTAND AND AGREE TO THE TERMS AND CONDITIONS OF USE," YOU AGREE TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, DO NOT CLICK ON THE BUTTON, OPEN AN ACCOUNT WITH YOGA JO'S LTD OR OTHERWISE USE THE SITE. As long as you comply with these Terms and Conditions and any modifications hereto as permitted below, Yoga Jo's Ltd grants you a personal, non-exclusive, non-transferable, non-sublicensable, limited privilege to enter and use the Site.
2. Use of Materials. Materials on this Site (including those streamed or downloaded from the Site), including but not limited to software, images, text, graphics, music, videos, long form programs, user interfaces, logos and trademarks, along with the overall "look and feel" of the Site (collectively referred to as the "Material"), are owned or licensed by Yoga Jo's and are protected under various intellectual property laws.
CLASSES, COURSES WORKSHOPS & EVENTS:
Terms and Conditions of Sale
1. Registered, Full-time students and OAP's receive a 20% discount on drop-in Yoga classes on single, 5 & 10 Yoga class passes. The discount does not apply to memberships. Concessions cannot be purchased online, until the client has registered at the studio and presented a student ID, or OAP concession card. The concession rate does not apply to workshops and events.
2. Yoga Jo's Ltd reserves the right to refuse admission to the studio.
3. Bookings are made subject to Yoga Jo's Ltd's right to alter the programme or teaching staff as a result of circumstances beyond its control.
4. If the class, workshop, course or event has to be interrupted or abandoned, no money will be refunded.
5. Latecomers may be admitted at the discretion of management and teacher/workshop leader.
6. Our tiimetable may be subject to change during the school holidays.
7. Single, 5 class and 10 class passes purchased are for the sole use of the purchaser and may not be transferred from the person for whom they are purchased to any other group or individual. Bookings are nontransferable.
8. Memberships are for the exclusive use of the purchaser and cannot be shared or transferred.
9. NO REFUNDS will be issued unless Yoga Jo's Ltd must cancel a class or workshop at the last minute.
10. Classes are run on a drop-in basis to provide flexibility for both students and teachers, however Yoga Jo's Ltd requests that everyone pre-book their classes to ensure a space in class. If you turn up without having booked into the class this is at your discretion. If you cannot gain entry into the class because it is full,Yoga Jo's will not be held responsible.
11. Single, 5 and 10 class Passes and Unlimited class Memberships may be used for regular drop-in classes. They may not be used on workshops, events, teacher trainings or courses.
12. In the case of children's classes, all teachers have been disclosed and Yoga Jo's Ltd holds a certificate of approval for the PVG (Protecting Vulnerable Groups) scheme. All children should comply with the instructions of teaching staff at Yoga Jo's Ltd. Should a child behave consistently in a manner which the teacher finds unacceptable, this being at the discretion of the teacher, Yoga Jo's Ltd reserves the right to refuse access to future classes. The cost of the remaining classes will be refunded in full.
Parents must pick their children up from class on time. Yoga Jo's Ltd will not be held responsible for children outwith the scheduled class times.
Terms and Conditions of Exchange
1. Where possible, Yoga Jo's Ltd will exchange the purchase of a Course if the purchaser has a good reason for needing to switch Courses.
2. All exchanges must be requested via email or in person.
3. All exchanges will be made to the original purchaser of the booking.
Yoga Jo's Ltd Cancellations Policy
Should Yoga Jo's Ltd have to cancel a Course, Workshops or event for any reason a full refund will be offered.
Classes on the Drop-in Timetable often change, and refunds will not be offered for single, 5 class or 10 class passes or memberships.
Drop-in classes -
Late cancellation of reservations. Reservations for drop-in classes must be cancelled within 24 hrs of the start of the class, otherwise this will be considered a late cancellation and the class will still be deducted from class passes.
If members repeatedly reserve classes and don't turn up without cancelling their ability to reserve classes will be restricted.
Block Bookings
The booking can be cancelled up to 7 days in advance of start date. Thereafter any monies paid are non-refundable. Missed classes are non-refundable.
Introduction to Ashtanga
The booking can be cancelled up to 7 days in advance of start date. Thereafter any monies paid are non-refundable.
Workshops and events -
Deposits are always non-refundable. Clients may cancel up to 14 days in advance of start date and balance of payment can be refunded. Missed sessions are non-refundable
Purchase policy
Single Class
Once purchased a single class pass is non refundable, it has no date restriction and can be used whenever suits the client.
5 class pass
Once purchased a 5 class pass is valid for 60 days, classes not used by the end date are non-refundable
10 class pass
Once purchased a 10 class pass is valid for 90 days, classes not used by the end date are non-refundable
Chilled-out membership
This is an ongoing monthly membership, valid from date of purchase, paid for monthly, allowing unlimited classes. 30 days notice in writing is required to terminate the contract.
Blissed-out membership
This is a yearly contract allowing unlimited classes. Purchased by a one off payment valid from date of purchase for 12 months. Once purchased non-refundable.
Block Bookings
Purchase is refundable up to 7 days in advance of block start date. Thereafter payment for block bookings is non-refundable as are any missed sessions.
Introduction to Ashtanga
The booking for this course can be cancelled up to 7 days in advance of start date. Thereafter any monies paid are non-refundable.
Workshops and events -
Deposits for workshops and events are always non-refundable. Clients may cancel up to 14 days in advance of start date and balance of payment can be refunded, thereafter no refund will be given by Yoga Jo's Ltd
Missed sessions are non-refundable.
SECURITY OF INFORMATION
Personal information collected by Yoga Jo's Ltd and our website is stored in secure operating environments that are not available to the public. yoga Jo's Ltd will secure your personal information no matter where we process or store your data.
PRIVACY POLICY
This is to confirm that Yoga Jo's Ltd takes the security and privacy of our customers very seriously. We endeavour to conform with the UK and European Data Protection laws. We do not share any information with third parties nor do we collect or retain any information other than that necessary for us to provide our services to you. We give the highest possible priority to the safety and welfare of children and will in all circumstances cooperate with police and government authorities in combating any and every attempt to harm or pursue sexual relations with children and young people.How do we use personal information? We will use your personal information necessary for us to provide our services to you. We do not share any information with unrelated third parties nor do we collect or retain any information other than is required for the provision of our products or services. Information collected during the application process, will be stored securely. Information collected will be securely destroyed if it is no longer required by Yoga Jo's Ltd Third Parties Where we engage third party contractors (e.g. teachers, therapists etc) to perform services for us, those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied although we are not responsible for ensuring this. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity. Yoga Jo's Ltd makes use of third party software, Mindbody Online, to manage bookings. Yoga Jo's Ltd uses Constant Contact for e-newsletter mailouts.
From time to time it may be necessary for us to review and revise this policy. We reserve the right to change our policy at any time and should this occur the amendment would be posted on our website.
